Okay, so I decided to look into this place, Sunrise Psychological Services. Heard the name floating around, thought maybe it was worth checking out, you know, for some perspective.
My First Steps
First thing I did was try to find some real info. Not just the marketing stuff. I spent some time digging online, looking for maybe what folks were saying, what the actual process felt like. Found their main page, looked pretty standard. Clicked around a bit.
Then I figured, best way is to just call them. So I picked up the phone. Took a couple of tries to get through, got put on hold for a bit. Finally, someone picked up. I asked some basic questions, like how does someone get started, what kind of approaches they use. The person on the other end, well, they answered, but it felt really scripted. Not much warmth there, just facts.
The Process I Went Through
They told me I had to fill out some forms online first. Okay, fair enough. Went back to their site, found the ‘new client’ section or whatever it was called. Man, those forms were something else. Page after page. Took me a solid hour, maybe more, just clicking boxes and typing stuff in. Felt pretty invasive, honestly, before I even talked to a real therapist.
After I submitted all that digital paperwork, they said someone would reach out to schedule an initial chat, usually within 48 hours. So, I waited.
- Day one passed. Nothing.
- Day two passed. Still quiet.
- Day three, I decided to call them back.
Getting someone on the phone again was another round of waiting. When I finally did, I explained I’d submitted the forms and was waiting. They put me on hold again, checked something, and came back saying it was ‘in process’ and someone would contact me when an appointment slot matching my needs was available. No timeline given. Felt pretty vague.
Where I Ended Up
Another few days went by. Honestly, the whole experience felt really impersonal. Like dealing with a big corporation, not a place focused on mental well-being. The waiting, the forms, the scripted answers… it just didn’t sit right with me. It felt like a barrier, not a helping hand.
So, what did I do? I gave up on them. The whole ‘sunrise’ name started feeling pretty ironic. Didn’t feel like a new dawn, more like getting stuck in administrative fog.
I ended up finding a smaller, local practice instead. Called them, talked to a real person within minutes, booked something for the following week. The difference was night and day. Sometimes, the slick name and website aren’t what matters. It’s about actually connecting with someone easily when you need it. That was my practical experience trying to navigate Sunrise Psychological Services. Just didn’t work out for me.
